Certificate in Office 365 Admin

Curriculum covering Microsoft 365 Fundamentals & for Certificate in Office 365 Admin. Topics include: • Cloud Concepts (Week 1) • Introduction to Microsoft 365 • What is Microsoft 365? • Evolution of Office 365 • Microsoft Cloud Ecosystem • Microsoft 365 Architecture • Cloud Computing Basics • Microsoft 365 Services Overview • Exchange Online • SharePoint Online • OneDrive • Microsoft Teams • Microsoft Intune • Microsoft Defender • Microsoft Purview • Microsoft 365 Plans & Licensing • Business Plans • Enterprise Plans • User Licenses • Service Plans • License Management • Microsoft 365 Admin Center • Admin Portal Overview • Navigation • Organization Settings • Service Health Dashboard

Curriculum covering Microsoft Entra ID (Azure Active for Certificate in Office 365 Admin. Topics include: • Directory) Administration (Week 2 • 3) • Identity Management • Introduction to Microsoft Entra ID • Users & Groups • Authentication Concepts • Authorization Concepts • User Administration • Create Users • Modify Users • Delete Users • Bulk User Creation • User Properties Management • Group Management • Security Groups • Microsoft 365 Groups • Dynamic Groups • Role-Based Access Control (RBAC) • Admin Roles • Global Administrator • User Administrator • Exchange Administrator • Security Administrator • Authentication Management • Password Policies • Multi-Factor Authentication (MFA) • Self-Service Password Reset (SSPR)

Curriculum covering Exchange Online Administration for Certificate in Office 365 Admin. Topics include: • (Week 4 • 5) • Exchange Online Fundamentals • Email Architecture • Mail Flow • Exchange Online Features • Mailbox Management • User Mailboxes • Shared Mailboxes • Resource Mailboxes • Archive Mailboxes • Email Administration • Distribution Groups • Mail Contacts • Mail Flow Rules • Email Forwarding • Outlook Administration • Outlook Configuration • Email Profiles • Calendar Management • Shared Calendars • Exchange Security • Anti-Spam Policies • Anti-Malware Protection • Email Security • Troubleshooting • Email Delivery Issues • Mailbox Issues • Permission Issues

Curriculum covering Microsoft Teams Administration for Certificate in Office 365 Admin. Topics include: • (Week 6) • Teams Administration • Microsoft Teams Architecture • Teams Admin Center • Team Management • Create Teams • Manage Channels • Manage Members • Permissions • Meeting Administration • Meeting Policies • Conference Settings • Guest Access • Collaboration Management • Chat Policies • File Sharing • External Access • Teams Security • Teams Compliance • Access Control

Curriculum covering SharePoint Online Administration for Certificate in Office 365 Admin. Topics include: • (Week 7) • SharePoint Fundamentals • SharePoint Architecture • Sites & Site Collections • Site Administration • Create Sites • Manage Permissions • Site Storage Management • Document Management • Libraries • Lists • Version Control • Sharing Permissions • Collaboration • SharePoint Integration with Teams • External Sharing • SharePoint Security • Access Policies • Permission Management

Curriculum covering OneDrive Administration (Week for Certificate in Office 365 Admin. Topics include: • 8) • OneDrive Management • OneDrive Architecture • User Storage Management • Sync Configuration • Administration • Storage Limits • Sharing Settings • Access Control • Security • Data Protection • Sharing Policies • Recovery Options • Troubleshooting • Sync Issues • Access Problems

Curriculum covering Microsoft 365 Security & for Certificate in Office 365 Admin. Topics include: • Compliance (Week 9 • 10) • Microsoft Defender • Defender Overview • Threat Protection • Security Dashboard • Security Management • Threat Policies • Alerts • Incident Management • Microsoft Purview • Data Loss Prevention (DLP) • Sensitivity Labels • Retention Policies • Compliance • Auditing • eDiscovery Basics • Compliance Center • Device Security • Microsoft Intune Introduction • Device Management • Mobile Device Policies

Curriculum covering Microsoft 365 PowerShell Administration for Certificate in Office 365 Admin. Topics include: • PowerShell Fundamentals • Introduction to PowerShell • Commands • Modules • Scripts • Microsoft 365 PowerShell • Connect to Microsoft 365 • User Management Automation • License Automation • Report Generation • Automation Tasks • Bulk User Creation • Bulk License Assignment • Mailbox Management • Reporting Automation

Curriculum covering Microsoft 365 Backup, Migration for Certificate in Office 365 Admin. Topics include: • & Troubleshooting (Week 12) • Backup & Recovery • Microsoft 365 Backup Concepts • Data Recovery • Mailbox Recovery • Migration • Email Migration Basics • Tenant Migration Concepts • Data Migration • Troubleshooting • Login Issues • License Problems • Email Issues • Teams Issues • Permission Issues • Monitoring • Service Health • Usage Reports • Audit Logs • Master Level Practical Projects